Can't Find Good People? Try This Instead.

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You don’t need more people.
You need better systems.

Most teams don’t lack headcount. They waste time on the wrong work.
The talent pool shrank. Fewer people apply. Even fewer stick.

Many owners wait. They expect the next hire to solve everything.
Work stalls while they hold out for help.

That wait costs momentum.
Here’s what to do instead.

Cut the Noise

Start with what matters most.
Look at the work that drives revenue. Keep what retains customers.
Focus only on what keeps the doors open.

Pause or drop everything else.

One client dropped 30 hours of busywork from the team calendar.
Revenue didn’t change. Stress did.

Prompt of the Day

Act as an operations consultant. Give me 5 strategies for keeping output steady when short on staff. Include system improvements, cross-training ideas, and communication workflows.

Use a Weekly Scorecard

Give every team member a tight list of responsibilities.
Limit it to three to five things. Track only what moves the business.

Show each person what they own. Set clear outcomes for success.
Assign deadlines so there’s no confusion.

Once the scoreboard is simple, your team stops guessing.

Cross-Train for Coverage

Hiring doesn’t fix everything. Training helps more.

Start by picking two core tasks for each person.
Teach someone else how to cover them.
Use checklists or screen recordings to guide the steps.

When someone’s out, nothing breaks.
Coverage wins more than headcount.

Document Everything That Repeats

Most small teams hold knowledge in people’s heads. That’s a problem.

Capture what works.
Store it in a shared folder.
Stick to bullets or checklists. Skip long paragraphs.

Examples:

• How to send an invoice

• How to follow up with leads

• How to process a refund

• How to update the website

Now when someone leaves, their knowledge stays.
New hires don’t need hand-holding.

Automate the Busywork

Tools can replace effort. Use them.

Start with tasks that repeat:

• Use a CRM to send follow-up reminders

• Set invoices to auto-send

• Create a short email sequence to warm new leads

• Set alerts for uncompleted tasks

One client saved 12 hours a week with a single Zapier setup.
The right tool beats the wrong hire.

Stop Being the Patch

Owners often step in when people leave.
They answer calls. Solve issues. Do the work. That feels noble. It slows things down.

Instead of jumping in, step back.
Record what you know. Teach it once.
Let someone else take it from there.

You don’t scale by doing more. You scale by doing less of the wrong things.

Create Feedback Loops

Silent teams create chaos.
Most issues go unnoticed until it’s too late.

Fix this with two simple meetings:

• One 10-minute daily check-in

• One 30-minute weekly review

Ask three things in each:

• What’s moving?

• What’s stuck?

• What do you need?

Fast feedback keeps the work flowing.
You won’t need to chase people down.

Rethink the Roles

Sometimes the team isn’t the problem. The role design is.

Review every job. Ask:

• Can we simplify this?

• Can we split the work?

• Can we cut it?

The easier the job, the faster you can fill it.
The tighter the focus, the less risk when someone quits.

Use Outside Help

Not every problem needs an employee.

Use contractors. Tap freelancers.
Buy back your time without bloating your team.

Examples:

• Let AI draft emails or reports

• Hire out design work

• Pay for admin support on a per-task basis

One-off help often saves more time than a full-time hire.
You need the task done. Not the badge.

Protect the People You Have

Overloaded teams burn out. Then they leave.
Now you’ve got two problems.

Set a ceiling.
Cap hours.
Say no to chaos.

If a customer gets mad because you can’t jump today, they were never your customer.
If your team gets sick from stress, you lose more than output.

Long-term growth comes from calm, not pressure.

What This Comes Down To

Workforce shortages test your systems.

If your business breaks every time someone quits, you don’t have a staffing problem.
You have a structure problem.

Structure can be fixed.

Use the right tools.
Build the right habits.
Focus your team on what moves the business.

I’ve Got 5 Coaching Spots Left for June

If this hit home, we should talk.

You’ll get:

• Two strategy calls per month

• Support between calls

• Help fixing what’s breaking now

• A plan you can trust when things go sideways

This isn’t fluff. This is simple help that works fast.

Book a time for a FREE call here

When these five are filled, I won’t take new clients until July.